Policies

If you need to change or cancel a class, you are kindly requested to do so more than 24 hours in advance. Late cancels and no-shows will be charged the full rate. For group & pre-registered classes, there are no make-ups or drop-ins. These classes are offered at discounted rates and so no makeups can be offered.

Prepaid sessions are transferable but not refundable.
All packages expire one year from purchase date.

FLEX Pilates reserves the right to cancel or reschedule or combine classes, change teachers or limit enrollment. Classes will be cancelled if there is insufficient enrollment or if the designated teacher cannot be suitably replaced.

Participants will be informed by email and/or phone around
any cancellations or changes.

 

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